Shipping Policy

Effective Date: June 28, 2026

Thank you for shopping with Write Your Soul. We strive to deliver your books safely and on time. Please read our Shipping Policy to understand how we process and deliver your orders.

1. Order Processing
All orders are processed within 1–3 business days after successful payment confirmation.
Orders are not processed or shipped on Sundays or public holidays.
During peak seasons, sales, or promotional events, order processing may take slightly longer.
2. Shipping Locations

We currently ship across India.

If you require delivery outside India, please contact our customer support before placing your order to check availability.

3. Delivery Time

Estimated delivery times are:

Metro Cities: 3–5 business days
Other Cities & Towns: 5–7 business days
Remote Areas: 7–10 business days

Please note that these are estimated delivery timelines and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
We may offer Free Shipping on selected orders or promotional offers from time to time.
5. Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking details (where available). You can use the tracking information to monitor your shipment.

6. Delivery Attempts

Our courier partners will make delivery attempts as per their standard policy. If delivery is unsuccessful due to an incorrect address, unavailable recipient, or other customer-related reasons, additional shipping charges may apply for re-delivery.

7. Incorrect Shipping Information

Please ensure that your shipping address, contact number, and other delivery details are accurate while placing your order.

Write Your Soul is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

8. Damaged Packages

If you receive a package that appears damaged:

Inspect the package before accepting delivery.
If the package is severely damaged, you may refuse delivery.
Contact our customer support immediately with photos of the package and the received product.

We will investigate the issue and provide an appropriate resolution.

9. Delays Beyond Our Control

Delivery may be delayed due to circumstances beyond our control, including but not limited to:

Natural disasters
Extreme weather conditions
Government restrictions
Public holidays
Courier service disruptions

We appreciate your patience in such situations.

10. Contact Us

If you have any questions regarding shipping, delivery, or your order status, please contact our customer support team with your Order ID.

Note: Write Your Soul reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon publication on our website.